Outlook 2003

This course has been designed for those who wish to learn Outlook 2003 to the Microsoft Office Specialist (MOS) syllabus. Students will need experience of using a Windows operating system and a mouse.

The course will take about 16 hours to complete and covers the following topics:

Lesson One – Including: Loading Outlook 2003 and becoming familiar with the opening screen, changing the navigation pane, switching to auto preview, changing the position of the reading pane, altering the message view, deleting a message, viewing the Inbox, calendar, contacts and tasks, using notes and the folder list, closing the Outlook 2003 program.

Lesson Two – Including: Creating and replying to e-mail messages, adding signatures, applying send options to messages, attaching a file to a message, attaching an item to a message, opening an attachment, finding a message, flagging messages, search folders, using pre-defined stationery.

Lesson Three – Including: Creating a new contact, adding a picture to a contact, creating a category for a contact, deleting a contact, sharing contact details, changing the view of contacts, printing contacts information, creating a distribution list, using Find to locate a contact.

Lesson Four – Including: Creating, amending and deleting appointments, assigning a contact to an item, inviting attendees, creating recurring appointments and multi day events, customising calendar settings, printing calendars, planning meetings, inviting attendees, deleting attendees, cancelling a meeting.

Lesson Five – Including: Creating and assigning a task to a category, marking a task as completed, editing the task list, deleting a task, assigning tasks to others, accepting or declining tasks, sending status reports, viewing the task pad, placing a task onto the calendar, creating notes and assigning to a category, linking notes to a contact, editing, deleting and changing the colour of notes.

Lesson Six – Including: Create folders to manage your email messages, moving messages into folders, colouring messages, using the rules wizard, creating filters, clearing filters.

Lesson Seven – Including: Customising toolbars and menus, restoring deleted items, permanently deleting items, saving messages in other formats, archiving, creating a personal folders file (.pst), exporting Outlook data, specifying advanced email options.

Outlook Proficient

Those who wish to learn Outlook 2000 to the Microsoft Office Specialist (MOS) syllabus. Students will need experience of using a Windows operating system and a mouse.

The course will take about 16 hours to complete and covers the following topics:

Lesson 1: Starting Outlook 2000, Overview – Desktop Information Manager, The Outlook 2000 opening screen

Lesson 2: Using the Office Assistant, hiding the Office Assistant, finding out what is on screen, getting help without the Office Assistant

Lesson 3: Microsoft Outlook and Messaging Systems, Inbox Information Viewer window, Standard and Advanced toolbars, Folder List, Column Buttons

Lesson 4: Creating a new message, addressing a new message, applying enhancements, adding a file attachment, adding a signature, spell checking your message, sending a message

Lesson 5: Reading mail messages, forwarding a message, opening an attached file, finding a message, setting message flags

Lesson 6: Displaying the Address Book, displaying different Address Lists, finding names in an Address List

Lesson 7: Creating a new Contact, editing a Contact, adding a second Contact from the same organisation, deleting a Contact, tracking activities with Contacts, sending a vCard, sorting Contacts, manually recording an activity in a journal

Lesson 8: Scheduling an Appointment, Calendar Views, moving, copying and deleting Appointments, setting recurring Appointments, scheduling events, customising the Calendar View

Lesson 9: Inviting users to a Meeting, removing attendees, cancelling a Meeting

Lesson 10: Create a new Task, working with Categories, marking a Task as completed, sorting the Task List, deleting a Task, moving a Task to the Calendar, assigning Tasks, declining Tasks, viewing Tasks

Lesson 11: Writing a Note, editing a Note, changing the look of Notes, displaying Notes, finding and organising Notes

Lesson 12: Creating a new Office file within Outlook

Lesson 13: Defining print styles, previewing your Calendar, printing your Calendar, printing an email message

Lesson 14: Creating Folders, moving a message to a Folder, deleting messages in a Folder, setting Archive/Delete options