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Where are you going in your career, and do you have the Management Skills to get you there? Our range of personal development seminars is designed to help you develop the skills that will help you stand out. From Business Writing skills to Time Management our one day seminars are intended to stimulate new ideas as well as provide the opportunity to learn new skills. There are very few absolutely right answers in the Management world, but after attending one of our seminars you will be better equipped to identify the option that is best for yourself and the particular situation. |
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Delivery Method - Tutor Led
 This seminar is aimed at supervisors or managers who are newly appointed or who have had no formal training. No prior knowledge is required but familiarity with the management structure your own company would be an advantage. Delegates will develop an understanding of delegation and learn how to effectively motivate the team. They will learn how to deal with negative attitudes and how to build a positive environment. They will learn how to give and take criticism and techniques for developing leadership skills.
What you will learn
>Learn the art of listening properly.
>Understand how to delegate and learn effective delegation techniques.
>Understand induction and training of new staff.
>Know how to get the results that you know your team are capable of.
>Learn how to motivate
>Understand how to deal with negative attitudes.
>Learn how to build a positive environment
>Understand how to develop your leadership skills
>Know how to give and take criticism
Course Length: 1day
Price: £150 plus VAT
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Delivery Method - Tutor Led
This course has been designed for anyone seeking to develop their business writing skills. Delegates will improve the standard and presentation of their business documents through the development of good practice techniques in the workplace.
What you will learn.
>Different types of letters
>Problems in replying to letters: ‘bad’ examples; ineffective
communications
>To identify the steps to developing effective letter writing
>Learn techniques for "Writing for the reader"
>Understand the Planning process
>Common errors in business writing: take a detailed look at examples of
what to avoid to achieve greater accuracy and clarity
>Learn the value of keeping your documents short and simple
>Understand Visual impact and formats of letters; memos; faxes; covering letters;
complaint letters and replies to complaint letters; letters of appreciation;
inter-office written communications; electronic communication
>Learn how to proof read: guidelines for good practice
Course Length: 1day
Price: £150 plus VAT |
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Delivery Method - Tutor Led
This seminar is aimed at anyone who needs to develop a more confident or less aggressive manner when dealing with others at work or in any interpersonal dealings. Delegates will learn how to identify assertive behaviour and the benefits of being assertive. Understand
when and how to use an assertive manner to create win win situations.
What you will learn
>Learn to identify assertive behaviour and to practice some ways to become more assertive.
>Understand assertive, submissive and aggressive behaviour and how they affect working relationships.
>Become aware of your behaviour style and think about what it is possible to change.
>Develop strategies for responding to requests. Learn how to deal with, and give, criticism. Understand how to deal with feelings by self-talk and consider appropriate responses to practical situations.
>Learn to choose assertive words. Understand barriers to assertiveness. Learn about body language signals.
>Start to develop a personal action plan and begin moving toward more successful relationships.
Course Length: 1day
Price: £150 plus VAT |