Receptionist Diploma

Designed for:

Individuals who wish to gain a range of essential office and computer skills to be able to fulfil the receptionist role - an integral role within a business operation.

Objectives:

To provide you with the essential skills including call-handling, keyboard and administrative skills to work successfully within this demanding role.

Core Subjects

1. Computer Keyboard Skills –Learn how to touch type accurately, using the correct keyboard technique.
2. Business Document Production – Develop skills and understanding of routine and complex business documents.
3. Communication at Work – Learn how to communicate effectively in the workplace using verbal and non-verbal communication. Understand the principles and structure of written communication.
4. Microsoft Word – Learn word processing skills to a good business standard.
5. Microsoft Outlook – Learn how to share, manage and schedule information electronically.
6. Professional Receptionist – Seminar.

Recommended Electives – choose ONE:

1. Keyboard Speed Development
2. Microsoft Excel
3. Audio Transcription

Benefits

1. Equip you to start a new career
2. The flexibility and value of a self-study course designed to enable you to work at your own pace
3. Personalised workbooks to use as a reference guide on completion of your training
4. The opportunity to gain a Pitman Training Diploma that is recognised nationally and internationally by employers

Guideline Learning Time: 4 weeks full-time* (110 hours flexi study)

* based on 20-30 hours a week