Ask about our Finance Facilities

Pay Nothing for up to 6 months and spread your payments over up to 4 years*

*Subject to Approval

This course covers the following domains outlined in the A+ syllabus:

3.0 – Operating Systems
5.0 – Networks
6.0 – Security
8.0 – Communication and Professionalism

Contents

Module 1 Operating System Fundamentals
  • Introduction
  • Microsoft Operating Systems
  • Non-Microsoft Operating Systems
  • Operating Systems – Storage Management
  • How a PC Boots Up
  • How Windows XP is Installed

 

Module 2 Installing Windows XP
  • Introduction
  • Hardware Requirements for Windows XP
  • Upgrading vs. New Installation
  • Upgrading a Windows 2000 System
  • New Installation
  • Post-Installation Tasks
  • Other Installation Methods
  • Windows XP Structure
  • Module 2 – Practical Exercises
Module 3 Using Windows XP Advanced Features
  • Introduction
  • The Administrator Account
  • Advanced Control Panel Options
  • Run
  • Command Prompt
  • Shortcut Keys

 

Module 4 Recovering Windows XP
  • Introduction
  • Windows XP Boot Process
  • Troubleshooting the Boot Process
  • Windows XP Advanced Options Menu
  • Windows XP Recovery Console
  • Repairing an Installation
  • Automated System Recovery
  • Vendor Recovery
Module 5 Managing Disks
  • Introduction
  • Basic Storage
  • Dynamic Storage
  • Filing Systems
  • FAT and FAT32
  • How FAT Systems Work
  • NTFS
  • How NTFS Works
  • Creating a Partition
  • Creating a Two-Disk Spanned Volume
  • Fixing Disk Errors
Module 6 Managing Data
  • Introduction
  • Folder Basics
  • Managing Folders in Windows
  • Command Prompt Basics
  • Managing Folders from a Command Prompt
  • File Basics
  • Managing Files in Windows
  • Managing Files from a Command Prompt
  • Freeing-Up Disk Space
  • Backing Up
  • Scheduling Data Management Tasks
Module 7 Managing Devices
  • Introduction
  • Device Drivers
  • Driver Signatures
  • Installing Plug and Play Drivers
  • Installing non-Plug and Play Drivers
  • Device Manager
  • Local Printing
  • Network Printing
  • Displays
Module 8 System Performance
  • Introduction
  • Event Viewer
  • Monitoring System Performance
  • Task Manager
  • Performance Console
  • Advanced System Properties
  • Optimizing Disk Performance

 

Module 9 System Configuration
  • Introduction
  • System Configuration Utility
  • The Registry
  • Using REGEDIT
  • Updating the System
  • System Restore
Module 10 Support Tools
  • Introduction
  • Remote Assistance
  • Remote Desktop
  • Microsoft Websites

 

Module 11 Network Hardware
  • Introduction
  • Nodes
  • LANs and WANs
  • Topologies
  • Data Transmission
  • LAN Standards
  • 10Base2
  • 100Base-T
  • 1000Base-T
  • 1000Base-X
  • WiFi – IEEE 802.11
  • WAN Links
  • Troubleshooting Network Hardware
Module 12 Networking Windows XP
  • Introduction
  • Network Security Models
  • Workgroups (Peer-to-Peer)
  • Domains
  • Network Components
  • Fred doing TCP/IP stuff to go here
  • Accessing Wireless Networks
  • Troubleshooting the TCP/IP Protocol
  • Other TCP/IP Utilities

 

Module 13 Security
  • Introduction
  • Basic Security
  • Securing Data
  • WiFi Security
  • Internet Security
Module 14 Professionalism and Communication
  • Introduction
  • Attitude
  • Confidentiality
  • Communication