The OCR Text Processing Diploma

The OCR Diploma in Administration
Qualification Datasheet The OCR Level 2 Certificate in Administration has been developed to recognise candidates’ understanding of administrative functions and activities. It accredits candidates’ abilities to carry out a range of administrative tasks autonomously. It has been designed to accredit candidates’ achievements in a modern, practical way that is relevant to the work context. In order to achieve a full qualification, all candidates are required to achieve five mandatory units reflecting the following essential skills: working with colleagues and customers, communicating in writing, following office procedures, working in business organisations and using ICT. Certification is also available at unit level. Each unit is regarded as a worthwhile achievement in its own right. Candidates have the option of achieving as many, or as few, units as are appropriate for their own learning needs or employment situation. For those candidates wishing to achieve additional recognition for breadth of study, OCR also offers the OCR Level 2 Diploma in Administration. The Certificate is converted into a Diploma following the successful completion of a single specialist option (consisting of two additional units) from a range of options in addition to the five mandatory units. The Diploma is awarded when the candidate achieves all five mandatory units plus both units from the single specialist option. The Diploma is awarded with an endorsement to reflect the specialist option, eg. OCR Level 2 Diploma in Administration (Text Processing). Train to Gain funding is available for candidates undertaking the Full Diploma and this will cover the full cost of the training however a small deposit will be required on starting to cover the cost of exams that are not funded.

	Unit Content	Pitman Course	Study Time
	Unit 1. Preparing business communications Candidates demonstrate ability to handle complex information, extracting relevant material and presenting information accurately using standard formats and/or devising appropriate presentation for specified purposes. They demonstrate skill in identifying and applying appropriate tone and style for both straightforward and complex written communications. They develop skill in using business English accurately and fluently in a range of different business contexts.	Business Document Production Effective Business Communication	10hrs 20hrs
	Unit 2. Maintaining effective working relationships with colleagues and customers Element 1 – Working with colleagues: Candidates demonstrate ability to work effectively with colleagues in the workplace. They demonstrate understanding of the way in which teams operate within the workplace. Element 2 – Working with customers: Candidates demonstrate ability to communicate effectively with all customers, both internal and external to the organisation. They demonstrate ability to handle a range of different situations including those involving problems and complaints.	Practical work based assignments
	Unit 3. Working in business organisations Candidates demonstrate understanding of the business world and the activities that take place in business organisations. They demonstrate understanding of the importance of planning if objectives are to be met, both for organisations and for the people who work in them. They demonstrate understanding of the working environment and of the issues affecting both employers and employees.
	Unit 4. Following office procedures to complete tasks Candidates demonstrate understanding of the purpose and importance of procedures in the office environment. They are able to undertake and complete tasks requiring an understanding of office-based procedures autonomously. They demonstrate ability to review and evaluate the procedures with which they have been working.	Practical work based assignments
	Unit 5. Integrated e-document production A candidate following a learning programme leading to this unit will be able to use a computer’s system software and hardware safely and securely to create and manage a variety of business documents, use an input device to input and manipulate data accurately from a variety of sources, work with datafile using database and/or spreadsheet facilities to select and export data, create manage and integrate files. Candidates must be entered for this unit separately through the CLAiT Plus 2006 qualification.	Microsoft Word 2003 Mailmerge using Word 2003 Create Manage and Integrate Files	20hrs 5hrs 12hrs
	Specialist Options
	1.TEXT PROCESSING Unit 1 Text Production (Intermediate) Plus one other unit from the options available from the OCR Level 2 Certificate in Text Processing: Unit 2 Audio-transcription (Intermediate) Unit 3 Business Presentations (Intermediate) Unit 6 Legal Text Processing (Intermediate) Unit 7 Mailmerge (Intermediate) Unit 13 Word Processing (Intermediate)	Audio Transcription Level 2 Microsoft Powerpoint 2003 Legal Secretary Introduction	15hrs 18hrs 7hrs
	2. Accounting Unit 1 Maintain day books, prepare ledger balances and extract a trial balance Plus one other unit chosen from the four optional units available within the OCR Level 2 Certificate in Accounting: Unit 2 Process ledger transactions and prepare control accounts Unit 3 Make journal entries and adjustments and produce a revised trial balance Unit 4 Process nominal ledger transaction (Computerised) Unit 5 Carry out stock control processes (Computerised)	Basic Book-keeping Purchase Ledger Sales Ledger Final Accounts1 Sage Line 50 v12	14hrs 8hrs 12hrs 18hrs 24hrs
	3. ADMINISTRATION IN A MEDICAL CONTEXT This specialist option consists of two units drawn from OCR’s Level 2 Certificate in Text Processing: Unit 8 Medical Audio-transcription (Intermediate) Unit 9 Medical Word Processing (Intermediate)	Introduction to Medical Terminology-Part Medical Audio Transcription	10hrs 40hrs
Eligibility To qualify for funding you must be employed, or self-employed, or employed as a voluntary worker and meet the specified educational requirements. If you think that you meet the criteria above and would benefit from the Train to Gain Programme then CALL us on 01392-434864 to arrange an interview.